Privacy Policy
Effective January 1, 2026
Premier Carlsbad Concrete, carlsbadconcrete.com, team@carlsbadconcrete.com
Who this policy covers
This policy explains how Premier Carlsbad Concrete handles the information you share when you use our website, call us or ask for an estimate. We're a concrete contractor in Carlsbad, CA, and we collect only what we need to answer you and quote your job.
It applies to every page of our site, from the home page to our service and city pages. If you want to know more about who we are before you reach out, our About page covers that.
What information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email, address or city, and a description of the work, such as a driveway, patio or slab you want poured or repaired.
When you call (442) 216-7701 or email us, we keep the details you give us so we can follow up on your estimate.
When you visit the site, basic technical information may be collected automatically, such as your browser type, device, the pages you viewed and roughly where you're visiting from. This comes from cookies and analytics tools and doesn't tell us your name.
Cookies and analytics
Cookies are small files your browser stores so a site works properly and so we can see, in general terms, how people use it. We use that information to find out which pages are helpful and which ones need work.
You can block or delete cookies in your browser settings. The site will still work, though some features may not behave as expected.
How we use your information
We use what you send us to reply to your request, schedule an on-site estimate, prepare a quote, do the work you hire us for and keep records of that job.
We don't sell your personal information, and we don't share it with anyone for their own marketing. We share it only with the services that help us run the business, such as the outside service that handles our contact form, or when the law requires it.
How long we keep it
We keep your information for as long as we need it to answer your request, finish your job and keep ordinary business and tax records. When we no longer need it, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time.
California residents may have additional rights under state law about how their personal information is collected and shared. We'll honor any request that the law gives you a right to make, and we won't treat you differently for making one.
How we protect your information
We take reasonable steps to keep your information safe, and we limit who can see it to the people who need it to handle your job. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.
Children's privacy
Our site is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site or the way we work changes. The current version is always the one posted on this page.
How to reach us about privacy
If you have a question or concern about your information, or want to make a request about it, call us at (442) 216-7701 or use our Contact page. Tell us what you need, and we'll get back to you within one business day.